Review:

Poor customer service. Technician offered to split my payments via four monthly installments. Underwent an antiquated process of providing four post-dated checks, instead of being to set up via EFT. Precision is now processing these checks weekly as opposed to monthly, per the signed agreement. Not sure how this is an oversight when the checks are DATED. Called today, and they are to mail a check back out to me. They claimed that the fastest way to refund Is via debit card, which they told me I could not use to make the monthly installments (what a joke)! This had been a bad experience from the start, with an attempt to get me to replace parts not needed, to the accounting practices. Will not recommend this company!

Thank you for taking the time to speak to me today about your experience. Again, we sincerely apologize for any hardships you may have incurred due to our error. We hope the resolution was satisfactory for you and if you have any further question or concerns, please call us.

Review:

Very happy good service

Review:

Jordan arrived at the time planned and explained my options for the garage door spring replacement. Cost of service and parts was as expected. Jordan was well organized and performed his job efficiently and displayed proficiency. The job was completed within two hours and Jordan also checked that the garage door opener performed its job in opening and closing the door properly. I am very satisfied with the work done. Back to normal. Thanks.

Review:

We are very happy with Precision this is the second time we used you , our old house now our new one . The tech Keith was very good he knew what he was talking about, he arrived when he said he would, excellent job . Will ask for him again. Keith even put a screw in my light fixture outside so it wouldnt hang. Thank you Keith for a excellent job fixing our garage door.

Review:

Good job

Review:

Excellent job, very efficient. They had installed ours in 2005 and it was still working; I just thought it needed to be "updated" before something quit! After that long, I would think it would be possible for something to fail. At any rate, it's alot quieter now with the new hardware and motors too. Thank you for the great service and result. (There were alot of parts replaced so I'm just checking belt drive.)

Review:

Excellent prompt service. I had purchased a warranty several years ago and everything was covered, it was repaired with no cost to me. Thank you so much!

Review:

Came on time, fast install of new motor and track. Courteous and clean worker.

Review:

We are very happy with Pecision Doors...they did a great job...I give them a 5 and will definatly reccomend them!!!

Review:

Needed immediate service.

Review:

A broken chain became the purchase of a new belt drive opener. Robert Trotter was totally professional and courteous. Performed the replacement quickly and thoroughly while keeping me informed during the entire process. An asset to your company and a good salesman, too!

Review:

Tech did an excellent job fixing my garage problem in a short period of time.

Review:

Mr. Jose Rosario arrived promptly to repair my garage door. He was personable, knowledgeable and efficient in fixing my problem. He explained everything in detail and when completed showed me what the repair entailed. He was fabulous. Give him a big raise!

Review:

Excellent service. Identified and solved the problem in short order.

Review:

They were very fast to make me an appointment. Very thorough, helpful, polite, and educated me on everything. Work was done quickly and I am very happy with the quiet sound and work on my Garage Door. I am also thrilled to have a great 7 year warranty that provides me with the peace of mind of knowing this great quality work is backed up 100%. Will recommend them to others.

Review:

Very Good experience from Julie the sales person thru the installers. Very professional,

Review:

I was totally satisfied with the performance of the Service technician who serviced my door opener. He was competent and very articulate about my door opener andit'd needs.

Review:

We have been customers of Precision’s for a few years now. We have always received top-notched customer service from the time of phone contact to the actual service at our home. Tim Renner was our most recent tech & he is EXCEPTIONAL! He took the time to explain the situation to us and took into consideration our needs when making recommendations. Thank you Precision for employing such stellar techs!

Review:

Great service they stand by their product, Excellent service representative. Glad I made them my choose for a New Garage Door.

Review:

FAST, SERVICE, GREAT TECH, CAN'T ASK FOR ANYTHING MORE.

Review:

Thanks for coming the same day we called! Definitely 5 star service!!!

Review:

Bryan showed up on time and was very quick with the install. He was very friendly and professional. I would definitely recommend Precision for your garage needs.

Review:

The tech David did a great job, explained everything as well as all of my options. All in all very satisfied as everything is working now and hopefully for another 10+ years.

Review:

We had used Precision in the past so I called when I thought I had a problem. My technician David Crowe can and explained that everything was fine. He could have done something to charge me and I wouldn't have known the difference. He is a true professional, providing excellent customer service to keep this customer coming back to this company. Thank you!

Review:

Joseph was our service man he did a good job an was very informative thank you

Review:

I called this morning after coming back from shopping and the garage door seemed like it hit something, but it made a terrible noise and looked like it was going to fall. Called Precision and they were wonderful within a few hours Chris Carelas was here and did a amazing job to fix the door just a wonderful job. He had to repair, the bar , springs etc all was done to our satisfactory. I would recommend them (Chris) in a heart beat. thank you for your wonderful work and so glad I called them.

Review:

Once again, a very positive experience with Precision Door. Matt was prompt, very understanding of my issue, and very thorough with the follow up. I will recommend your company again!!

Review:

i had a garaged door repaired. shane came on time. did a fantastic job at a reasonable price. i will be calling them with any future work!!

Review:

I give you 5 stars

Review:

Terrific experience with Precision Garage Door Service. From the phone operator to the technician Wesley, I could not be more pleased. My problem was handled with professionalism and care. Glad a friend encouraged me to call them.