We never expected to get a technician on the day we called for an appointment. We were so grateful! Jesse was awesome. He fixed our issue and also programmed our remotes and changed the code on our keypad. We highly recommend Precision Overhead Garage Door!

- Donna Wood

Service is excellent, the service rep was very friendly and knowledgeable. The prices for hardware were way too extreme. For example, I was quoted for a new Garage Door Brace Bracket $165. Found one for $22 delivered. Also was quoted over $600 for 24 Garage Door Wheels Really. Anyway I understand we all have to make a living. But in this aspect, just did NOT make any sense. Thank you and take care. Kind Regards

- Rick Findlay

Josh was very customer oriented and explained everything very well. From initial call to finish it was seamless. Thanks to everyone.

- John Walker

Always terrific service, used the company for the past 7 years. Joshua came out today to fix my intermittent garage door opening & closing — explained that my problem could be corrected, stated the price & job was completed in less that 30 minutes. Now the door opens every time!

- Joanne Jordan

I can’t say enough good things about this company. As a widow of a service technician I never worried about things breaking,and when things do it becomes a wave of grief and stress for me. The owner and Jessie went above and beyond for me. I will recommend them to anyone and everyone. You will be in good, honest, caring hands.Plus you will have a safe working garage after they leave.

- Christine Sipko

Ended up breaking the wire spool today and made a call to Precision. The lady who answered the phone was amazing and told me they would have a tech out today. Tech called to let me know he was on his way. He took a look and told us what needed to be done. He have a couple recommended options. Both of which he assured us he had parts on the truck to do the job. Will definitely call in the future with issues. THANK YOU!!!

- Suzie Henson

Jason from Precision garage door came out to repair my door. He was prompt and communicated well on the issues concerning my door. He fixed my door in approx 30 minutes. He is very knowledgeable and knew exactly what was going on with the door! Thank you Jason and Precision for your promptness and showing compassion in what you do!

- Yvetta Harrison

Overall I've had Precision for I think 4 times. Always quick to respond and can fix what's broken. Good concept they have. All 4 times a different technician and same good service. I would rate higher but the problem was with the spools/cables unwound. Door equipment (all except the door itself) was all new. This was about 2 years and a couple months and it came unwound. Should've been a free call or much less that the $109.00 I was charged. Again the tech did a good job but a bit of sour taste having to pay what I paid.

- Carl Smith

Friendly, courteous, efficient and done in a jiffy! Door is so much quieter and have a remote now!

- Ron and victoria Brooks

Starting with my phone call my hats off to Macy for her excellent customer services skills it was a pleasure to speak with someone who had a sense of humor, she explained all about my appointment and what to expect and gave me a time when to expect a Technician, and my Technician Jesse B called me to let me know he was on his way. When Jesse arrived he was polite and very courteous his appearance was neat and clean. Jesse performed his inspection and then told me what my problem was with my opener, he took the time to explained all my options to me. After giving him my approval Jesse went to work and told me he would be done in about one and a half hours but was done in one hour. After the complete install Jesse took the time to explain how to operate the door and how to program all remotes and then explained the warranty to me. One again outstanding customer service skills. I did have to call the office to find out the of the young lady that took my call yesterday, and Destiny the young lady that answered the phone was simply amazing also. So as I see it Precision has all the experience people in the right places. I am now a raving fan of Precision overhead doors. I would recommend this company to everyone. Thank You Precision Al A

- Al Abbadessa

Repairman did a good job and explained everything that needed to be done.

- Charles Campbell

The technician, Mike Fanning, did a fantastic job explaining the issues the door had and the breakdown of costs to fix it. When he completed the job, he went over everything with me and the door works beautifully! He also arrived at the front end of the time frame which was great. Very polite and knowledgeable.

- Rose Vias

I found Precision online, called for an appointment and was greeted by a pleasant young lady who asked some key questions, gave adequate information and set up an appointment within two days. The technician, Josh was pleasant, professional and knowledgeable. He did the repairs in a timely manner, explained the details of what was fixed or replaced and left the area clean. I would highly recommend Precision Overhead Garage Door.

- Scot Mathewson

Our garage door opener broke and I called Precision among others for an estimate. You were first to come out and your representative was very professional. According to your advertising it appeared you offered a free estimate. I did not see in the fine print that didn't include a opener, only the door. He kindly waved the fee. Unfortunately your estimate was almost double your competitors estimate. It saddens me to see this much of a discrepancy for the same product being sold to seniors on a fixed income. It may be something you want to consider as I will not be recommending your company because of it.

- Gerald Younger

We appreciate you taking the time to speak with us regarding your feedback and hope that the resolution was acceptable to you. As we discussed, we do offer 100% customer satisfaction and do price match.

We had a very difficult problem with our garage door that plagued us and the crew at Precision Garage Door. After a week of struggling and frustration, they not only made everything work, they went above and beyond all of our expectations to make sure we were satisfied and happy! The entire crew was was wonderful, polite and professional, from the telephone receptionist to the installers. They not only fixed our problem, they made a customer for life! We will highly recommend them to everyone we know and a lot of people we don’t!

- Diane Slavinski

Your technician was very informative and knowledgeable. He was very friendly and completed the work in a timely manner. Replaced a broken sping and installed a new door opener.

- Bill B

Precision door came out right on time. They were Curtis us and very knowledgeable. I, as a consumer had done some research and called several local other door repair companies for quotes and had a pretty good idea of what the average price should be for a spring replacement. Precision showed me all the components to a door besides the springs that could wear and may need future fixing. I will be honest and say their pricing was substantially more that most other companies and it kind of made me feel like I was being taken for a ride. The awesome repair guys sensed my apprehension and asked what was wrong. I told them what pricing I had received and they said they would call the office . They soon came back and said they would meet the pricing of my other estimates which now made me feel even worse knowing they could bring this price down. I told them I didn’t feel right about this hole thing and is thanked them and told them I would find someone else. The repair men left only to return soon after with their manager Scott on the phone and this is where I had a conversation with someone who really cares about what they do. This manager and I had a conversation and he more than made up for how I was feeling. Scott stepped up and squared things up with me like few people in this world do. I will say he made an offer no one would refuse. This is a company with the up most integrity and care for its customers. The repairmen did a tremendous job and were super professional. To Mr. Scott, you asked me for my business in the future and to that I say not only mine but anyone who comes across me and needs a garage door fixed. Thank you, you are truly different.

- Capote Lazaro

I have only had service on the drive unit, once in more than 14 yrs. Precision was a random pick online. I was lucky, they are a well run company and represent themselves in a professional manner. Time will tell if the work holds up, I chose a 7 year warranty but Arnold did a very good job and I'm confident the work is top notch.

- Paul Freeman

The techs were very helpful and professional.

- Denise Holland

Very friendly and efficient service. Have used precision before and we are very satisfied.

- James Mulligan

I was very impressed that a technician came out the next day. The technician was very professional and completed the job the same day. Thank you for your professionalism!

- Barbara Pomales

The technician, Tanner, did a fantastic job explaining the issues the door had and breakdown of costs to fix it. When he completed the job, he went over everything with me and the door works beautifully! He also arrived at the front end of the time frame which was great.

- Karel Isaacs

They are willing to negotiate.

- Ray Griffin

tech you sent stefanno was so good polite etc I give him a 10

- Jonnine Alascia

Friendly service knowledgeable fast time to install

- Sarah George

Joshua was very prompt and courteous. He explained all my issues in great detail, gave me options on my repairs and completed me spring replacement in under an hour. He made a worrisome situation much easier to deal with.

- Craig Lehmann

Our garage door made a loud crunching noise and would not open up. Called 2 companies but couldn’t come out for 3 days. Called Precision and they were at our home within 3 hours. Techs were knowledgeable and friendly. Installed a new garage door opener in a timely manner. Highly recommend Precision.

- Norman Giroux

Had the original springs when the house was built 17 years ago and they were finally about to give. I reached out to Precision Doors due to their ratings and years of providing services. Chad Donovan was my tech and he was attentive to my concerns and needs. His recommendations for repairs was spot on. I was amazed on both his professionalism and knowledge. He completed my repairs in less than an hour and my door now opens and closes whisper quiet. I highly recommend Precision doors for all garage door replacement and repairs.

- David Dobles

The technician, Joshua was great. He was very professional and after assessing the problem with the garage door he explained the problem with the door and provided what I felt was a fair estimate to repair the door. He then repaired the door that day, from the time he got here to the finishing of the repairs was a total of at least 2 hours! I was very impressed and when I build my house I will definately be using them again.

- Deborah Mulvey

Office staff was very pleasant and the installer was fantastic and had a great personality. We could not be happier with his work.

- Patricia Panico