I was impressed from the first phone call. Customer service was very pleasant and answered all my questions. I set up an appointment for a few days after my call. I received a call on the day of my appointment to see if I wanted to move my appointment to a early am time. I agreed and fifteen minuets before my appointment I received a call from Travis Dobson that he would be at my home. This kind of service does not happen much any more. In fact lately I have made appointments and nobody showed up and they didn't even bother to call. Travis was very patient with me and explained the different types of garage door openers and options. He also upgraded my not so quality garage door from another company that was installed ten years ago. After he was done with the installation he spent time showing me all the options of my new opener. He even programed the transmitter in my new car. I like the option that I can control the garage door from my cell phone. I am very pleased with the quality products and service from Precision Overhead Garage Door Service. I enjoyed working with Travis. Precision is very fortunate to have Travis as one of their Technician's. RW

- Richard Wechter

Travis Dobson was absolutely amazing! I've never experienced such compassionate, personalized customer service. He takes a lot of pride in his work and I would recommend him and Precision to anyone for their garage door needs.

- Whitney Faust

This was a "GREAT JOB". I would give it ""10" Star.

- Ellis Wright

The tech (Travis) showed up on time & did great work. Very professional & attentive to detail, which is rare these days. Had all the parts needed to complete the job (major repairs to 3 overhead doors). Not cheap, but done right & that's more important.

- Robert Kirby

I want to express my appreciation of your technician Travis Dobson. His knowledge of his job was outstanding. He also was very polite. Precision Garage is lucky to have this employee. If and when I need a repair service. I would request Travis Dobson.

- Greg Newell

Our garage door opener broke and I called Precision among others for an estimate. You were first to come out and your representative was very professional. According to your advertising it appeared you offered a free estimate. I did not see in the fine print that didn't include a opener, only the door. He kindly waved the fee. Unfortunately your estimate was almost double your competitors estimate. It saddens me to see this much of a discrepancy for the same product being sold to seniors on a fixed income. It may be something you want to consider as I will not be recommending your company because of it.

- Gerald Younger

We appreciate you taking the time to speak with us regarding your feedback and hope that the resolution was acceptable to you. As we discussed, we do offer 100% customer satisfaction and do price match.

We have done business before all technicians are excellent and Travis was excellent Thank you for your help!!

- Willy Kochounian

Repair made on our garage door done quickly and professionally. The technician, Travis, was very personable and likeable, as well as very capable. I will use Precision again when needed.

- Robert Schrock

Amazing! Called at 8:15am and Travis was in the driveway by 9:30am the same day! Excellent work by Travis and he exceedingly knowledgeable, polite and respectful.

- Joan Roebock

Travis Dobson timely arrived and listened an explanation of the issues we were having with our garage door. He provided us with various alternatives that would solve our issues along with the pricing associated with each alternative. The work he performed was professional and when completed he stayed and explained the work done.

- Glen Stevenson