This is the second time I had a garage door problem. The first time was the springs this time was the door opener. Both times the technicians were courteous, timely, and went out of there way to make sure we were happy with t the job they did. Today's tech went so far as to thank us for having him here.

- Genie Mcginnis

Austin performed masterfully installing a Liftmaster garage door opener. He also identified previously installed springs were not strong enough for the 8 foot two car garage door and immediately replaced them with the appropriate springs. He also programmed several remote controls and my car remote for three liftmaster openers and was successful at connecting two of them to the MyQ app which myself and others were not able to do. I am very pleased with his work and the results.

- Garry Seegers

Excellent company

- James Horn

The work done was very thorough.The price to change two springs and lubricate the moving parts started at $588.00 which I felt was much too costly.I just replaced two springs and a hing lubricated moving parts on my illinois house one week earlier for $270.00. I was able to get the price down to $400.00 after some negotiations.when your dealing with seniors start with what you know is a fair price.

- Edward Cunningham

Jesse was amazing……he was very courteous and very professional. He took his time explaining everything that he was going to be doing and answered all of my questions. It’s amazing that There are true professionals still out there and Jesse is truly one of them the man is amazing if you’re lucky enough to get him you will be totally satisfied with his service

- John Cocco

Great service professional Joshua was great. We went with top of line 7 yr warranty been using them 10 plus yrs

- Steve Mancuso

I want to express my appreciation of your technician Travis Dobson. His knowledge of his job was outstanding. He also was very polite. Precision Garage is lucky to have this employee. If and when I need a repair service. I would request Travis Dobson.

- Greg Newell

Wayne really took care of us really friendly n got it done while being safe n knew wat was doing!! Thanks a lot for ur time!!

- Emad Girgis

Excellent company, explained everything to me. The installer was ahead of schedule on putting my up for me!! Highly recommend them!!

- Sandi Velez

When I called Precision Garage Doors they sent someone out within a few hours, Andrew was very pleasant and courteous and professional, he got the work done in about an hour. He was very helpful and knowledgeable. Precision Garage Doors is the only way to go! Kathy

- Katherine Booth

Josh was very customer oriented and explained everything very well. From initial call to finish it was seamless. Thanks to everyone.

- John Walker

Always terrific service, used the company for the past 7 years. Joshua came out today to fix my intermittent garage door opening & closing — explained that my problem could be corrected, stated the price & job was completed in less that 30 minutes. Now the door opens every time!

- Joanne Jordan

I can’t say enough good things about this company. As a widow of a service technician I never worried about things breaking,and when things do it becomes a wave of grief and stress for me. The owner and Jessie went above and beyond for me. I will recommend them to anyone and everyone. You will be in good, honest, caring hands.Plus you will have a safe working garage after they leave.

- Christine Sipko

Ended up breaking the wire spool today and made a call to Precision. The lady who answered the phone was amazing and told me they would have a tech out today. Tech called to let me know he was on his way. He took a look and told us what needed to be done. He have a couple recommended options. Both of which he assured us he had parts on the truck to do the job. Will definitely call in the future with issues. THANK YOU!!!

- Suzie Henson

Jason from Precision garage door came out to repair my door. He was prompt and communicated well on the issues concerning my door. He fixed my door in approx 30 minutes. He is very knowledgeable and knew exactly what was going on with the door! Thank you Jason and Precision for your promptness and showing compassion in what you do!

- Yvetta Harrison

Overall I've had Precision for I think 4 times. Always quick to respond and can fix what's broken. Good concept they have. All 4 times a different technician and same good service. I would rate higher but the problem was with the spools/cables unwound. Door equipment (all except the door itself) was all new. This was about 2 years and a couple months and it came unwound. Should've been a free call or much less that the $109.00 I was charged. Again the tech did a good job but a bit of sour taste having to pay what I paid.

- Carl Smith

Friendly, courteous, efficient and done in a jiffy! Door is so much quieter and have a remote now!

- Ron and victoria Brooks

Starting with my phone call my hats off to Macy for her excellent customer services skills it was a pleasure to speak with someone who had a sense of humor, she explained all about my appointment and what to expect and gave me a time when to expect a Technician, and my Technician Jesse B called me to let me know he was on his way. When Jesse arrived he was polite and very courteous his appearance was neat and clean. Jesse performed his inspection and then told me what my problem was with my opener, he took the time to explained all my options to me. After giving him my approval Jesse went to work and told me he would be done in about one and a half hours but was done in one hour. After the complete install Jesse took the time to explain how to operate the door and how to program all remotes and then explained the warranty to me. One again outstanding customer service skills. I did have to call the office to find out the of the young lady that took my call yesterday, and Destiny the young lady that answered the phone was simply amazing also. So as I see it Precision has all the experience people in the right places. I am now a raving fan of Precision overhead doors. I would recommend this company to everyone. Thank You Precision Al A

- Al Abbadessa

Repairman did a good job and explained everything that needed to be done.

- Charles Campbell

The technician, Mike Fanning, did a fantastic job explaining the issues the door had and the breakdown of costs to fix it. When he completed the job, he went over everything with me and the door works beautifully! He also arrived at the front end of the time frame which was great. Very polite and knowledgeable.

- Rose Vias

I found Precision online, called for an appointment and was greeted by a pleasant young lady who asked some key questions, gave adequate information and set up an appointment within two days. The technician, Josh was pleasant, professional and knowledgeable. He did the repairs in a timely manner, explained the details of what was fixed or replaced and left the area clean. I would highly recommend Precision Overhead Garage Door.

- Scot Mathewson

Our garage door opener broke and I called Precision among others for an estimate. You were first to come out and your representative was very professional. According to your advertising it appeared you offered a free estimate. I did not see in the fine print that didn't include a opener, only the door. He kindly waved the fee. Unfortunately your estimate was almost double your competitors estimate. It saddens me to see this much of a discrepancy for the same product being sold to seniors on a fixed income. It may be something you want to consider as I will not be recommending your company because of it.

- Gerald Younger

We appreciate you taking the time to speak with us regarding your feedback and hope that the resolution was acceptable to you. As we discussed, we do offer 100% customer satisfaction and do price match.

We had a very difficult problem with our garage door that plagued us and the crew at Precision Garage Door. After a week of struggling and frustration, they not only made everything work, they went above and beyond all of our expectations to make sure we were satisfied and happy! The entire crew was was wonderful, polite and professional, from the telephone receptionist to the installers. They not only fixed our problem, they made a customer for life! We will highly recommend them to everyone we know and a lot of people we don’t!

- Diane Slavinski

Precision door came out right on time. They were Curtis us and very knowledgeable. I, as a consumer had done some research and called several local other door repair companies for quotes and had a pretty good idea of what the average price should be for a spring replacement. Precision showed me all the components to a door besides the springs that could wear and may need future fixing. I will be honest and say their pricing was substantially more that most other companies and it kind of made me feel like I was being taken for a ride. The awesome repair guys sensed my apprehension and asked what was wrong. I told them what pricing I had received and they said they would call the office . They soon came back and said they would meet the pricing of my other estimates which now made me feel even worse knowing they could bring this price down. I told them I didn’t feel right about this hole thing and is thanked them and told them I would find someone else. The repair men left only to return soon after with their manager Scott on the phone and this is where I had a conversation with someone who really cares about what they do. This manager and I had a conversation and he more than made up for how I was feeling. Scott stepped up and squared things up with me like few people in this world do. I will say he made an offer no one would refuse. This is a company with the up most integrity and care for its customers. The repairmen did a tremendous job and were super professional. To Mr. Scott, you asked me for my business in the future and to that I say not only mine but anyone who comes across me and needs a garage door fixed. Thank you, you are truly different.

- Capote Lazaro

The techs were very helpful and professional.

- Denise Holland

Very friendly and efficient service. Have used precision before and we are very satisfied.

- James Mulligan

The technician, Tanner, did a fantastic job explaining the issues the door had and breakdown of costs to fix it. When he completed the job, he went over everything with me and the door works beautifully! He also arrived at the front end of the time frame which was great.

- Karel Isaacs

They are willing to negotiate.

- Ray Griffin

tech you sent stefanno was so good polite etc I give him a 10

- Jonnine Alascia

Friendly service knowledgeable fast time to install

- Sarah George