Our garage door opener broke and I called Precision among others for an estimate. You were first to come out and your representative was very professional. According to your advertising it appeared you offered a free estimate. I did not see in the fine print that didn't include a opener, only the door. He kindly waved the fee. Unfortunately your estimate was almost double your competitors estimate. It saddens me to see this much of a discrepancy for the same product being sold to seniors on a fixed income. It may be something you want to consider as I will not be recommending your company because of it.

- Gerald Younger

We appreciate you taking the time to speak with us regarding your feedback and hope that the resolution was acceptable to you. As we discussed, we do offer 100% customer satisfaction and do price match.

We had a very difficult problem with our garage door that plagued us and the crew at Precision Garage Door. After a week of struggling and frustration, they not only made everything work, they went above and beyond all of our expectations to make sure we were satisfied and happy! The entire crew was was wonderful, polite and professional, from the telephone receptionist to the installers. They not only fixed our problem, they made a customer for life! We will highly recommend them to everyone we know and a lot of people we don’t!

- Diane Slavinski

Precision door came out right on time. They were Curtis us and very knowledgeable. I, as a consumer had done some research and called several local other door repair companies for quotes and had a pretty good idea of what the average price should be for a spring replacement. Precision showed me all the components to a door besides the springs that could wear and may need future fixing. I will be honest and say their pricing was substantially more that most other companies and it kind of made me feel like I was being taken for a ride. The awesome repair guys sensed my apprehension and asked what was wrong. I told them what pricing I had received and they said they would call the office . They soon came back and said they would meet the pricing of my other estimates which now made me feel even worse knowing they could bring this price down. I told them I didn’t feel right about this hole thing and is thanked them and told them I would find someone else. The repair men left only to return soon after with their manager Scott on the phone and this is where I had a conversation with someone who really cares about what they do. This manager and I had a conversation and he more than made up for how I was feeling. Scott stepped up and squared things up with me like few people in this world do. I will say he made an offer no one would refuse. This is a company with the up most integrity and care for its customers. The repairmen did a tremendous job and were super professional. To Mr. Scott, you asked me for my business in the future and to that I say not only mine but anyone who comes across me and needs a garage door fixed. Thank you, you are truly different.

- Capote Lazaro

The techs were very helpful and professional.

- Denise Holland

Very friendly and efficient service. Have used precision before and we are very satisfied.

- James Mulligan

The technician, Tanner, did a fantastic job explaining the issues the door had and breakdown of costs to fix it. When he completed the job, he went over everything with me and the door works beautifully! He also arrived at the front end of the time frame which was great.

- Karel Isaacs

They are willing to negotiate.

- Ray Griffin

tech you sent stefanno was so good polite etc I give him a 10

- Jonnine Alascia

Friendly service knowledgeable fast time to install

- Sarah George

Had the original springs when the house was built 17 years ago and they were finally about to give. I reached out to Precision Doors due to their ratings and years of providing services. Chad Donovan was my tech and he was attentive to my concerns and needs. His recommendations for repairs was spot on. I was amazed on both his professionalism and knowledge. He completed my repairs in less than an hour and my door now opens and closes whisper quiet. I highly recommend Precision doors for all garage door replacement and repairs.

- David Dobles

Office staff was very pleasant and the installer was fantastic and had a great personality. We could not be happier with his work.

- Patricia Panico

Quick work by your Representative Jordan. Explained what and why he was doing. Pleased with your total service.

- Larry Barnett

We have done business before all technicians are excellent and Travis was excellent Thank you for your help!!

- Willy Kochounian

Very satisfied with the professional, quality of service and the gentleman who provided it. Thank you.

- Frances Navarro

Look no further, this the place to call!

- Justine Bryer

keep up the good work your technican did a great jobhis name was Arnold Simpson

- Joe Walsh

Our garage door went out and we called Precision. They had a tech out the next day, Jesse. They not only came on time and as promised but also repaired it the same day! Jesse was so professional and courteous and walked us through every stage of the repair. He asked us questions to make sure we were satisfied and even went over the invoice. He even provided us with his business card and thanked us for our business. Then after he left we received a copy of our payment via email. I could not ask for a better more professional company. I will definitely recommend!

- Andrea Lavasseur

We are super pleased with the professionalism and support Chris Carelas gave us! He answered all our questions, gave us reasonable pricing options, educated us on proper garage door maintenance and how to avoid issues in the future. Also, the front office girl was so friendly and kind and got us seen right away. If you're looking for quality service and support, do yourself a favor, stop scrolling and call them!

- Sandra Baussan

Precision had installed my garage door a few years ago so when I had trouble with the garage door opener (original Genie opener), I called them for help. Capacitor was replaced in less than 45 minutes, Chris Carelas did the work. He was very knowledgeable, polite and efficient. Very satisfied, thanks!

- Mary Lou Landis

The technician was great at problem solving and providing us with a financially feasible solution. He thoroughly inspected the problem and gave us three options to choose from (with pricing). He was courteous and knowledgeable.

- Sandy Lessard

Fast service on time very satisfied.

- Larry Gross

Repair made on our garage door done quickly and professionally. The technician, Travis, was very personable and likeable, as well as very capable. I will use Precision again when needed.

- Robert Schrock

Excelente servicio. Rapido y confiable. 5 estrellas para ellos

- Antonino Parlapiano

I was very impressed with the fast response and service. Technician Chris P. was punctual, polite; and, after assessing the problem went right to work and left the garage spotless.

- Anita Mccaain

I was very impressed by Joshua. He evaluated the problem and gave us some options. He was on time and very efficient. He was courteous and did a very good job. He basically rebuild the door and installed a new spring, cables and a belt drive closer. We would definitely recommend.

- Thomas Sheehan

The technician, Chad, was excellent, as expected. Proficient, timely, engaging and highly qualified. Cannot go wrong with Precision. Thanks! It’s easy when someone asks you, “Who ya gonna call!”

- Robert Schuleit

I am a return customer with Precision Garage Door Service. I had some questions concerning sensor lights etc. and placed a service call this morning. Mr. Zack Harrison was my service technician. He placed a courtesy call to let me know he could arrive at my home earlier than expected. Upon arrival, he was pleasant and professional. He addressed my concerns and explained clearly the problem with my door springs and bearings. Mr. Harrison’s easy going professionalism, great communication skills, and completion of the service call in a timely manner, will guarantee many return and new customers to Precision Garage Door Service.

- Pam Johnson

Jesse did a fabulous job with our problem (opener lights weren't working correctly) He also identified an issue with the lubrication of the door. He instructed me how to properly lubricate the hinges and rollers. The door is much quieter than it was. I'm very happy with this company!

- Edie Reilly

Amazing! Called at 8:15am and Travis was in the driveway by 9:30am the same day! Excellent work by Travis and he exceedingly knowledgeable, polite and respectful.

- Ray and joan Roebock

Tim Vaughn was very professional. He did a great job, I would highly recommend him.

- Michael Riggs